To our valued customers and partners,
The COVID-19 Coronavirus has had a significant impact on our world in the past few days.
The safety of our employees and their families is of paramount importance for Chimneys
Safety and DuraVent. We have announced and are taking precautionary measures which will
help protect our employees, their families, our supply chain partners and our customers, and
which will also help reduce the spread of Coronavirus COVID-19.
- Effective until March 27, 2020, a temporary measure has been put in place to prohibit
non-essential travel for all our employees. We are continuing to monitor the situation and
will make changes to this policy if necessary.
- Our sourcing team worked with suppliers to ensure minimal disruption (if any) in the
supply of raw materials and components for our production facilities.
- The Health & Safety department has made improvements to our standard health control
practices.
- The Human Resources department has issued directives and reminders to our
employees concerning health, hygiene and self-quarantine protocols if they are
symptomatic, have been in a high-risk area or if they have been near a person infected
with COVID-19 Coronavirus.
The DuraVent and Cheminées Sécurité team is committed to supporting its customers and
business partners throughout this uncertain and worrying period. Our customer service,
technical support and sales teams will continue to provide the advanced support you expect
from our business.
Currently, we do not anticipate any supply disruptions due to the Coronavirus COVID-19, and
look forward to the continued strong demand we experienced at the start of the year.
If you have any questions or concerns regarding this announcement, please contact your
regional sales manager or contact your customer service team at:
info@chemineesecurite.com or 1-800-667-3387 (Canada)
customerservice@duravent.com 1-800-835-4429 (USA)
Regards,
Simon A Davis
President & CEO
DuraVent / Security Chimneys. Leaders in-Venting Innovation. ™